Who Do I Call?

The Alliance? Or the TPA?

Find Out Who to Contact

The Alliance Provider Relations Team

Kyle MonroeKyle Monroe
VP, Network Development & Provider Relations

Deb KunfermanDeb Kunferman
Director of Network Development

Rick RaihleRick Raihle
Network Development Manager

Participating Provider Manual

Thank you for partnering with us as a Participating Provider. This online Provider Manual serves as a resource for policies and procedures that affect you as a Participating Provider.

Provider Resources and Information

Find quick links to the information you’re looking for below!
We’ve placed a great amount of information online for instant access; however, if you need to speak with a Provider Service Representative call 1.800.223.4139.


Participating Provider Responsibilities

Access to care and services: 

  • The Alliance requires participating providers offer 24-hour/7 days per week telephone access to patients for their safety and protection.  Providers must have procedures in place to respond to patients calls and requests after normal business hours.

Provider Forms

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