Participating Provider Manual
Thank you for partnering with us as a Participating Provider. This online Provider Manual serves as a resource for policies and procedures that affect you as a Participating Provider.
Provider Resources and Information
Find quick links to the information you’re looking for below!
We’ve placed a great amount of information online for instant access; however, if you need to speak with a Provider Service Representative call 1.800.223.4139.
Participating Provider Responsibilities
Access to care and services:
- The Alliance requires participating providers offer 24-hour/7 days per week telephone access to patients for their safety and protection. Providers must have procedures in place to respond to patients calls and requests after normal business hours.