Help, Information, Answers

Reference Materials for Summary of Benefits and Coverage (SBC)

The Alliance has gathered reference documents from the United States Department of Labor in regard to the Affordable Care Act (ACA) requirement to help individuals understand their health coverage and options through the employer’s summary of benefit and coverage (SBC) plan design document. You can download these materials to help you work with employers:

For more information and additional materials visit the Department of Labor’s website or our Health Policy section.

Alliance Phone Numbers for TPAs

Getting answers is easy when you know who to call.

If you have patient questions regarding:

Eligibility Information
Questions from Providers
Questions from Plan Administrators
Billing Inquiries

Or, questions regarding health education or provider inquiries:

Call The Alliance Customer Service Line 608.210.6630 or 800.223.4139

If you have questions regarding monthly invoices:

Call The Alliance Accounting Department 608.276.6620

If you have questions regarding:

Electronic Data Interchange (EDI)
Alliance Bulletin Board System (BBS)
Alliance Claims Operations

Call The Alliance Operations Department 608.276.6620

If you have questions regarding:

Membership Information
Benefits of Membership
Current Alliance Services
Plan Administrator Coordination
Employer Report Questions
Custom Data Requests
Alliance Identification (sticker)/Directory Needs
Employee Orientations
Employee Education Programs

Call The Alliance Marketing & Member Services Department 608.276.6620

John Nygren, WI State Representative

John Nygren, Wisconsin State Representative, was honored for improving the quality of care using a systematic, process-oriented approach that can be adapted and implemented by other organizations.

Wisconsin Collaborative for Healthcare Quality (WCHQ)

Wisconsin Collaborative for Healthcare Quality (WCHQ), was recognized for meeting two award criteria: improving the quality of care using a systematic, process-oriented approach that can be adapted and implemented by other organizations; and collaborating with other organizations to develop innovative solutions to significant health care problems.

OpenNotes®

OpenNotes®, a growing national movement, was recognized for exploring new approaches to delivering care as well as paying for care; improving the quality of care using a systematic, process-oriented approach that can be adapted and implemented by other organizations; collaborating with other organizations to develop solutions; and advancing our understanding of how to engage consumers in making better health care decisions.

Miniature Precision Components

Miniature Precision Components (MPC), Walworth, Wis. MPC was honored for advancing the understanding of how to engage consumers in making better decisions about their care, as well as providing extraordinary leadership among employers related to health benefits, specifically by representing employers’ interests.

Gundersen Health System

Gundersen Health System, La Crosse, Wis. Gundersen Health System was recognized for exploring new approaches to delivering care and paying for care. They are improving the quality of care using a systematic, process-oriented approach that can be adapted and implemented by other organizations. And they are collaborating with other organizations to develop solutions to significant health care problems as well as advancing their own understanding of how to engage consumers.

Help, Information, Answers

Reference Materials for Summary of Benefits and Coverage (SBC)

Alliance Phone Numbers for TPAs

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