When you have questions, either The Alliance or the third party administrator (TPA) may be best able to provide you with an answer.
Use this guide to determine who to contact:
Call The Alliance at 800.223.4139
- Your network status
- Your provider agreement
- Employer identification
- Repricing or claim/repricing not received by the BPA
Call the Third Party Administrator (TPA) found on the enrollee’s ID Card
- Claims status, payment and/or denial
- Deductible/Co-insurance Amounts
Find the ID Card example and Membership Listings here:
Looking for a Specific Alliance Staff Member?
If you’re looking for a specific Alliance staff member, please visit our staff directory.
The Alliance offers a Provider Claims Portal that is your resource for quick convenient access to your claims information as processed by The Alliance.
Questions? Feedback? Contact us at firstname.lastname@example.org or 1.800.223.4439