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Who do I call if my claim was denied or if I’m not sure if a claim was paid or not?

Your claims administrator has access to your benefit plan, including what type of services are covered and what you’re responsible for. When you’re not sure if a claim has been paid, call your claims administrator. Phone numbers are listed here.

 
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Still not sure? Contact Customer Service.

E-mail us.
You can also talk to us by calling 800.223.4139 or 608.276.6630 between 8 a.m. and 4:30 p.m. Monday thru Friday.

¿Tiene preguntas? 

Llame al 800.223.4139 ó al 608.276.6630 y presione 1 Usted será conectado con un representante del servicio al cliente de Alliance quien lo pondrá en contacto con un traductor en tiempo real.